Speaking at FICCI HEAL 2025, the Philips India leader warns against metric-led tokenism and advocates for impact-led patient care
Varun Khanna Calls for Urgent Shift from Infrastructure to Outcomes in India’s Health Vision 2047
In a keynote address at FICCI HEAL 2025, Varun Khanna, Managing Director of Philips India, called for an urgent pivot in India’s healthcare planning from infrastructure-heavy metrics to outcomes that reflect lived patient realities. His speech echoed through the summit’s theme, “CARE@25 Defining Moments in Healthcare,” as he laid out a five-point framework that challenges conventional models of growth.
He opened with a reflection on the sector’s evolution since independence, stating that while India has made strides in expanding access and frugal innovation, the next phase demands future-readiness, trust-building, and measurable patient impact.
A strong advocate for digital health infrastructure, Khanna also called for trust to become a policy metric. We measure beds and buildings, but we don’t measure trust. Yet, without trust, systems fail to deliver,” he said. Highlighting India’s digital health mission, he reinforced the importance of tech-enabled care that doesn’t alienate patients, especially those in remote or low-literacy regions.
Addressing the role of the private sector, Khanna argued for deeper collaboration between businesses and the government. Health cannot be delivered by the government alone. Nor can it be steered by industry in isolation, he said. His remarks urged policymakers and private players to share responsibility in building healthcare access that goes beyond tokenistic partnerships.
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