Tag: HGS operational discipline digital media division

Venkatesh Korla, Global Chief Executive Officer of Hinduja Global Solutions, and Vynsley Fernandes, Whole time Director of HGS and Chief Executive Officer of NXTDIGITAL media businesses, comment on performance and outlook

Mumbai, 11 February 2026: Hinduja Global Solutions announced its unaudited financial results for the third quarter of FY2026, reporting moderated performance as the company advances its ongoing transformation strategy centred on artificial intelligence and digital capabilities.

For Q3 FY2026, consolidated revenue from operations stood at Rs. 1,075.4 crore, up 1.1 percent year on year. Total income was Rs. 1,192.2 crore, reflecting a decline of 3.5 percent year on year. Total EBITDA for the quarter was Rs. 133.7 crore, with EBITDA margins at 11.2 percent compared to 19.0 percent in Q3 FY2025.
For the nine month period ended December 31, 2025, revenue from operations was Rs. 3,222.7 crore, down 0.6 percent year on year. Total income stood at Rs. 3,602.4 crore, a decline of 1.6 percent year on year. EBITDA for the period was Rs. 451.4 crore, with margins at 12.5 percent compared to 14.5 percent in the corresponding period of FY2025.

During the quarter, HGS added 21 new clients in digital CX and technology solutions and 16 clients in HRO and payroll processing. The company also signed multiple engagements focused on early stage AI deployments, particularly across banking, financial services, retail, and technology sectors.
As of December 31, 2025, HGS had 423 active digital CX and technology clients and 873 HRO and payroll processing clients. Its digital media business, NXTDIGITAL, serves more than 4.8 million customers. HGS operates in 10 countries through 30 global delivery centres and had a total headcount of 17,549 employees at the end of the quarter.

The company also received multiple recognitions during the period, including awards for its CX analytics solution HGS DaVinci and acknowledgements from global analyst firms for its digital transformation and GenAI capabilities.
Venkatesh Korla, Global Chief Executive Officer of Hinduja Global Solutions, said the quarter reflected steady progress in the company’s transformation agenda despite certain client specific volume shifts. He said demand for AI driven customer experience and intelligent operations is influencing the nature of client engagements, with enterprises seeking partners that combine domain expertise and advanced AI capabilities. He added that the company enters the final quarter of FY2026 with improved visibility and a stronger base for sustainable performance.

Commenting on the Digital Media division, Vynsley Fernandes, Whole time Director of HGS and Chief Executive Officer of NXTDIGITAL media businesses, said the business delivered steady performance supported by operational discipline. He noted that broadband subscriber traction remained consistent, supported by higher speed plan adoption and an improved customer mix. He added that expansion into Tier III markets is progressing, with 59 of the identified 100 towns operational and the remaining expected to go live by the first quarter of the next fiscal year. He also said the broadband vertical recorded sequential margin improvement through cost optimisation and improved capacity utilisation, while the digital television business maintained ARPU stability.
HGS is part of the Hinduja Group and operates across customer experience management, business process management, digital transformation, and digital media services.

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