Led by CEO Dr Mahendra Kalyankar, the Authority gains support from CREDAI-MCHI, NAREDCO and BDA for its structured, transparent and time-bound approach to tackling bottlenecks in urban redevelopment
In Push for a Slum-Free Mumbai, SRA Rolls Out Tech-Based Reforms to Fast-Track Delayed Projects
With over half of Mumbai’s population living in slums or unstructured housing, the Slum Rehabilitation Authority (SRA) has taken a decisive step forward in revamping its processes to accelerate slum redevelopment projects. Led by CEO Dr Mahendra Kalyankar, SRA is leveraging technology to improve transparency, reduce approval delays, and enhance confidence among developers and citizens alike.
What began as a request from developers for Ease of Doing Business turned into a session of shared optimism, with SRA’s presentation showcasing wide-ranging reforms already underway. These include the use of a STQC-certified website in over 25 languages, modular access systems for officers and stakeholders, and blockchain integration to securely store file approvals. Chatbots, auto-DCR systems, and real-time mapping are among the tools now being used to promote efficiency and reduce human error.
A notable development is the automation of Annexure-2s, the critical document listing legitimate slum dwellers eligible for rehabilitation. The new system enables instant generation using data drawn from Aadhar, electoral rolls, electricity bills, and PAN details a process that previously took several months. This automation, coupled with Aadhar linkage for verification, ensures one-flat-per-household eligibility and removes duplication across projects.
Sukhraj Nahar, President of CREDAI-MCHI, shared that although his company had never entered the slum rehab space due to concerns over feasibility and red tape, the presentation changed his view. The integration of technology and the proactive mindset of the Authority has created the right environment for private players to consider these projects, he said, adding that CREDAI would conduct a workshop to encourage participation from its members.
Abhay Chandak, Vice President, NAREDCO Maharashtra, cited successful examples such as the eviction of nearly 1,000 structures in a Worli project within weeks, as evidence of how newly defined SOPs and implementation of Sections 33 and 38 of the Slum Act are making tangible impact.
Throughout the session, SRA’s leadership reiterated its mission to create a transparent, efficient and humane redevelopment ecosystem. The Authority acknowledged past criticisms, including judicial rebukes over delayed implementation, but stressed that this version of SRA powered by digitisation and collaborative intent is built to overcome historical inefficiencies.
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